DOI: 10.18536/bcce.2017.10.3.1.04, Qin, Chen, Ding, Zhang, Zhang, and Yang
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Emotion and Managerial Experience Influence Prototype Elicitation in Operations and Management Fields
Xubao Qin and Xue Chen
Southwest University and Ministry of Education
Cody Ding
Southwest University and University of Missouri-St. Louis
Hua Zhang, Qinglin Zhang, and Dong Yang
Southwest University and Ministry of Education
Qin, X., Chen, X., Ding, C., Zhang, H., Zhang, Q., & Yang, D. (2017). Emotion and managerial experience influence prototype elicitation in operations and management fields. Business Creativity and the Creative Economy, 3, 42-53. https://doi.org/10.18536/bcce.2017.10.3.1.04
Abstract
The role of emotion and managerial experience influence creative problem solving in operations and management fields was investigated via three experiments. After priming participants’ emotions using CAPS (Chinese Affective Picture System) stimuli, the problem solving abilities of participants were tested via problems exemplifying learning-testing, one-to-one, and many-to-many paradigms. Item difficulty was flexibly controlled according to the experimental requirements. Results indicated that prototype-elicitation effects existed among experienced enterprise employees. Experiment 2 revealed that managerial experience promoted the prototype-elicitation effect. For difficult problems, participants with managerial experience were significantly more accurate than inexperienced participants. In addition, while the inexperienced group was rarely influenced by either positive or negative emotions, problem-solving performance in experienced individuals was enhanced by low-arousal negative emotions.
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